We want you to be completely satisfied with your
purchase. If you find that you need to Return an
Item, please review the complete details of our
return policy below to determine if any special
return conditions apply.
Any non-defective, undamaged and properly shipped
product may be returned or exchanged within 10 days
of the date the item was received provided they meet
the conditions stated below.
Software must be in its original box and unopened.
Please note, due to advances in CD/DVD copy
technology we do not accept any opened or used
software for copyright infringement purposes.
1. To initiate any return, contact LabelGames.com at
info@labelgames.com.
DO NOT
send prior to instructions from us as to where to
ship, as our products come from all over the country
& many of our suppliers will not accept returns
2. All items returned for a refund or exchange
MUST
be shipped back with tracking & delivery
confirmation, we are not responsible for
lost, damaged or incorrectly addressed packages, no
exceptions to the rule.
3. The cost of initial shipping & all return
shipping is the sole responsibility of the customer
& no refund will be made on the shipping cost
portion of your order. All returns in excess of $100
must be insured. The cost of reshipping any item to
you on exchange is also your responsibility. NO FREE
shipping on exchanges.
4. Items eligible for either exchange or refund must
be in their original condition & shipped back in
their original packaging to be acceptable for
exchange. Credits & refunds are issued only after
returns are received in saleable condition. In the
event an item is returned damaged or, because of
it's returned condition, must be repackaged for
resale, a 35% restocking fee will be assessed. In
the event the returned item is no longer saleable,
then the item will be returned to you & no credit or
exchange will be permitted unless you have informed
the delivery company of delivery damages on the
original arrival to you (see below).
5. System Requirement's & Responsibility: (Please
read Carefully)
Although we do our best to list system requirements,
it is the responsibility of each buyer to know their
own pc configuration, settings & to research game
specifications. Use your browser, type in the name
of the game & system requirements to obtain
information that should help you select a game. We
do not offer technical support.
6. We
DO NOT
refund for compatibility problems. It is the Buyer's
responsibility to know their computer. We are not
responsible for software that does not function
properly due to your system's failure to operate, or
failure to meet the system's minimum requirements,
or if the CD key is already registered. The item
will have to be proven defective before a
replacement or refund is issued. If you have
questions about this, please email us before you
purchase any item.
7. PRE-OWNED Games (Please read Carefully)
All Pre-Owned games are played, tested & approved on
various systems & are 100% guaranteed to work if
they meet the minimum system requirements as
outlined by the manufacturer. Enjoy everyday savings
when you buy used games accessories. It's a great
way to stretch your budget & build your game
collection quickly, Unfortunately all Pre-Owned
games are sold AS/IS, meaning there are no returns &
no refunds.
8. Vintage Games: (Please read Carefully)
All vintage games i.e. games designed to run on DOS,
Win 95/98/ME/2000 & XP systems are sold As is. We do not
refund for compatibility problems. It is the Buyer's
responsibility to know their computer. We are not
responsible for software that does not function
properly due to your system's failure to operate, or
failure to meet the system's minimum requirements
Damaged Items:
It is the customer's sole responsibility to properly
inspect your items when you receive them. If damage
to shipping material is obvious, please inspect
items immediately & notify the USPS, Fed Ex, or
other delivery persons of damages. Notification of
damages must be made to us within 5 days of receipt
of damaged goods, & customers are responsible for
notifying the delivery company of damages. Retain
all shipping materials as they will be needed to
show to the shipping company. It is very important
that you notify us immediately of any damages so we
can properly advise you.
Unless otherwise directed, returns are to be sent
to:
O'Leary Enterprises
15 Oneida Ave
Brockton, MA 02301-2509
Once the return item is received, a credit will be
issued back to the buyer's credit card or an
exchange made in accordance to the terms above. |